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Articles

As experts in our field, there are a few things that we like to share about us, about debt control and other relevant information.

The pains and pitfalls of hanging onto bad debts

The pains and pitfalls of hanging onto bad debts

Debt recovery is often a pain point for many Kiwi small businesses but it doesn't have to be!

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Baycorp appoints new chief executive

Baycorp appoints new chief executive

Debt resolution specialist, Baycorp announces the appointment of a new chief executive, John Yung from Encore Capital Group.

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Confidence through Voice of Customer

Confidence through Voice of Customer

Businesses can have continued confidence in Baycorp as their debt representative as a new Voice of Customer survey shows strengths...

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Don’t let customers have Christmas on you

Don’t let customers have Christmas on you

Make sure you're set up to avoid debt this Christmas with Baycorp's Top Tips - a recent presentation to NZCFI Members.

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Baycorp takes CRM award for second year

Baycorp takes CRM award for second year

Baycorp NZ has won the Best Customer Services Award for the Collections Industry for the second year in a row.

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How predictive analytics is changing our business

How predictive analytics is changing our business

Baycorp is taking its collection strategy from an art to a science through predictive analytics.

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Baycorp supports Privacy Awareness Week

Baycorp supports Privacy Awareness Week

Privacy is valuable and worth protecting as it is a vital part of who we are – Baycorp supports this and is a partner for Privacy Awareness Week.

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Christchurch painter says building firms use tradespeople 'like banks'

Christchurch painter says building firms use tradespeople 'like banks'

Placement Painters owner Glenn Hunt outside the lockup shed he was forced to sell to a friend last October to cover debt ...

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Builders get tough on making clients pay up to escape debt collectors

Builders get tough on making clients pay up to escape debt collectors

Debt collectors are chasing more builders as the money they owe skyrockets.

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Top tips for SME's on getting what you are owed

Top tips for SME's on getting what you are owed

Lyn Egan, the Tauranga-based Baycorp NZ Business Manager, shares some of her best practice 'to do's' on how to stave off bad debtors.

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Debt collecting needs good data and the right people skills.

Debt collecting needs good data and the right people skills.

When you have access to a whole lot of data then you can see trends and do cleverer things.

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A stronger more effective Baycorp

A stronger more effective Baycorp

Baycorp and Encore Capital Group have agreed to Encore's acquisition of a 50.25% stake in the Baycorp business.

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Top service recognised with award

Top service recognised with award

Baycorp NZ has been recognised for providing outstanding customer service at the New Zealand CRM Contact Centre Awards.

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NZ’s consumer credit law

NZ’s consumer credit law

Major changes to New Zealand's Consumer Credit Law came into force on 6 June 2015 - are you sorted?

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Breaking down myths around debt collection

Breaking down myths around debt collection

We are focused on breaking down some of the myths around debt collection for everyday people.

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Baycorp airs on Fair Go

Baycorp airs on Fair Go

What you need to know about debt collection. For many New Zealanders, there can be limited knowledge about the debt collection process...

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5 steps to minimise SME debt

5 steps to minimise SME debt

Taking five easy steps can help to minimise debt for small-to-medium (SME) businesses if customers don’t pay up.

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Tips to keep your ship afloat

Tips to keep your ship afloat

“A ship is always safe at the shore – but that is not what it is built for.” - Albert Einstein

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Avoid bad debt in easy steps

Avoid bad debt in easy steps

Simple measures can save a world of angst for small businesses if customers don't pay up, according to a local expert in recovering debt.

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Baycorp info sessions

Baycorp info sessions

Digital credit management highlighted at Baycorp info sessions in Rotorua, Tauranga, Hamilton and Hawkes Bay.

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Centrix/Baycorp Alliance

Centrix/Baycorp Alliance

Debt collection agency committed to continuing services for Veda Advantage despite taking stake in Centrix.

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